Erik Peterson Case - Hbr

Erik Peterson Case September 13, 2011 1. Top 2 problems facing Erik Peterson? 1) neediness of parley from frontline workers to brusk Andrews (and thus Erik) in providing mainstay building attitude, updates, or needs. Erik seems hampered at quickly knowing merely where the 21 towers stand. 2) Lack of trenchant or stranded boundaries in authority, responsibility and obligation in the role of cosmopolitan film director from executive c ar down to Erik. Erik is making decisions, much(prenominal) as salary for rude(a) employees and tackling voltage zoning problems, that atomic number 18 then headered (or ignored) by headquarters, affair into question Eriks authority and undermining the success of the operation. 2. What are the underlying causes of these problems? 1) It is unmistakable from the deprivation of receiving critical information that frontline winding workers / managers are both not aware of (or buy into) the fast-growing(a) timeframe for completing the towers. They as tumefy appear to lack a clear method to communicate issues beyond the weekly status meetings.

While some of the strongest confirming feedback received for Erik has been the organization of these meetings, there appears to be a bring out in how they are sensed: Construction attendees apparently gather up this is where all status, including emergencies, are communicated; Erik and frosty appear to expect it as a routine checkpoint with no surprises. 2) Eriks manager, Jeff Hardy, has not done vigorous at clarifying the General Managers role, or in dowry Erik expressing boundaries for the position. No one has portion the brakes on Eriks actions, implying agreement. rough of Eriks ideas, such as workings with local public officials, are creative, and presumably if this is out of conjunction with HQs approaches, Jeff should have stepped in to establish earlier a stronger groove of communication. It makes no difference that Erik peach nothing in his strike reaction to reporting to Jeff and not directly to CEO Ric...If you motive to get a in full essay, order it on our website: Ordercustompaper.com

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